Frequently Asked Questions

Shipping

Do you offer free shipping?
Yes! We offer free shipping on orders over $75. Orders under $75 are charged a flat shipping rate at checkout.

How long does shipping take?
Most orders ship within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.

Do you offer local pickup?
Yes! You can pick up your order in person at our Cerritos store at 19118 Pioneer Blvd, Cerritos, CA 90703. Select 'Local Pickup' at checkout.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase for items in original, unworn condition with tags attached. Please visit our Refund Policy page for full details.

How do I start a return?
Email us at idbssales@gmail.com with your order number and reason for return. We will send you instructions within 1 business day.

Products

Can you help me build a complete skateboard?
Absolutely. Stop by our Cerritos store and our team will help you choose the right deck, trucks, wheels, bearings, hardware, and grip tape for your style and skill level.

Do you carry brand X?
We carry hundreds of brands. Email us at idbssales@gmail.com if you are looking for something specific and we will do our best to help.

Store

Where are you located?
We are at 19118 Pioneer Blvd, Cerritos, CA 90703. Open every day 11:00am – 6:00pm.

Do you buy or trade used equipment?
We do not currently buy or trade used equipment. Check back as this may change in the future.